Privacy Policy

Overview

Ester Brenner, CPA o/a "Tax File CPA" (“we”, “our”, or “us”) operates https://taxfilecpa.ca. We are committed to protecting your personal information and your right to privacy in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

If you have questions about this policy, contact us at [email protected].

What We Collect

We collect information you provide directly when you:

• Fill out our contact form (name, email address, message)
• Book an appointment or consultation
• Correspond with us by email or phone

We do not sell, trade, or rent your personal information to third parties.

Analytics & Cookies

We use Google Analytics 4 (GA4) to understand how visitors use our site. Analytics only activates after you grant consent via the cookie banner. We anonymize all IP addresses. You can withdraw consent at any time by clearing your browser cookies or declining the banner on your next visit.

We do not use advertising cookies, retargeting pixels, or third-party tracking scripts beyond GA4.

Contact Form & Client Portal

Our contact form opens your own email application with your message pre-filled, or — where a form service is configured — is processed by Formspree and forwarded to our email. We retain enquiries only as long as necessary to respond.

Tax documents and engagements are handled through our secure client portal, TaxDome, which provides encrypted storage, e-signatures, and messaging. Your tax information is governed by TaxDome's security controls and our professional obligations as a CPA.

Your Rights (PIPEDA)

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent to processing (where processing is based on consent)
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

Security

Our site is served over HTTPS with HSTS enabled. We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. No transmission over the Internet is 100% secure; we cannot guarantee absolute security.

External Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this policy periodically. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our site after changes constitutes acceptance of the updated policy.

Contact